Haroldo Jacobovicz on What the Gaming Industry Gets Wrong About Cloud Infrastructure
The assumption that existing cloud infrastructure can be applied to gaming without modification is, according to Haroldo Jacobovicz, precisely the reason so many gaming platforms struggle to deliver consistent performance at scale. The architecture of conventional cloud services was built for business applications — steady, predictable, tolerant of minor delays. Gaming operates on fundamentally different terms.
Jacobovicz is a Brazilian entrepreneur with deep experience in telecommunications and computer virtualization. He entered the gaming space after identifying it as one of the sectors that imposes the most exacting technical requirements on any computing infrastructure. His current business offers virtual machines directly to gamers — a product he positioned first within corporate and governmental sectors while building toward the consumer market.
The latency requirement is where gaming parts ways most sharply with enterprise computing. Cloud gaming services generally need responses within 80 milliseconds. Competitive players often require 20 to 50 milliseconds. The human brain detects lag at these scales even without consciously registering it — players describe a platform as “feeling off” before they can identify why. Platforms that cannot meet latency thresholds lose users not due to pricing or content gaps but because the fundamental product experience breaks down.
Demand volatility creates a second architectural problem. Business workloads are consistent. Gaming workloads are not. A platform can run at baseline for weeks, then see player numbers multiply tenfold when a major update drops or a large event draws concurrent users simultaneously. Infrastructure designed for average load is overwhelmed at those peaks. Infrastructure designed for peak load operates at significant waste during normal periods. Designing systems that handle both efficiently requires architectural decisions — particularly around edge computing and regional scaling — that most providers treat as unnecessary complexity.
Brazil’s gaming population makes these problems concrete. More than 103 million Brazilians play online games. Women represent nearly half of all players. The 2024 legislation providing tax incentives and cultural recognition has attracted greater investment and given studios more certainty when planning for the long term. The market is large, growing, and underserved at the infrastructure level.
Jacobovicz points to edge computing as the highest-priority investment in Latin America. Distributing processing resources across key network points, rather than routing everything through central data centers, reduces latency and enables regional scaling. The region lacks sufficient distributed infrastructure, and that gap directly limits gaming performance across the continent.
Data analytics operates in parallel. Games generate high volumes of real-time data. Platforms that can process that data as it is generated — rather than analyzing it after the fact — allow developers to understand and respond to player behavior continuously. Artificial intelligence capabilities have matured to the point where real-time player insight is actionable, not theoretical.
Security remains multidimensional. Virtual economies involve real money; account compromises have financial consequences. Players expect security that does not interrupt gameplay. Competitive fairness requires protection against cheating. Technology companies that embed themselves closely within the gaming ecosystem are best placed to understand where these requirements conflict and how to resolve them.